The Office of Dr. Ingie El-Khashab and Dr. Cayla Conway

10th Anniversary
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1462 Montreal Road West, Suite 316, Tucker, GA 30084P: (404) 373-7004F: (855) 888-4740
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COVID-19: Safety Protocols

Dear Patients,

Please take the time to read this in its entirety. In order to maintain the safety of our patients and staff during the COVID-19 pandemic we are implementing necessary changes in our operations and will ask for your cooperation.

Please understand that we are limiting our patient schedule to maintain social distancing. If you arrive late to your appointment, or arrive without paperwork complete your appointment will be cancelled and you will be charged the $25.00 cancellation fee. In order to see all of our patients and give them the necessary attention we need to remain timely with appointments. Any new patient paperwork, televisit consent forms and new insurance information must be emailed or faxed to us 24 hours prior to your visit. If we do not have these forms your appointment will be cancelled and fees incurred.

All paperwork and copies of insurance cards can be emailed or faxed to: activeanklefoot@activeafc.com or 855-888-4740

If you should decide that you need to cancel your appointment we are requiring a 24 hour notice, without this we will have to also charge a $25.00 fee.

WHAT TO EXPECT ON THE DAY OF YOUR VISIT:

  • Please wait in your car upon arrival. Call us at 404 373 7004 to let us know you are here.
  • If your room is ready we will ask you to come up, if not you will be asked to wait in your car.
  • If you have a mask please wear it to your appointment.
  • Please do not wear gloves into the office, you will be asked to remove them.
  • Please do not bring a guest with you into our suite unless they are vital to your care.
  • Upon arrival to the office, your temperature will be taken and we will perform a brief COVID screening.
  • We also ask that you do not sit in the waiting room.

I understand that there are many changes to our normal operation. We are following CDC guidelines to ensure your safety as well as ours. Please contact our office if you should have any questions. We are here to help!

Thank you so very much for your patience and cooperation,

Dr. Ingie El-Khashab

Office Hours

Monday:
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday:
8:30am - 5:00pm
Thursday:
8:30am - 5:00pm
Friday:
8:30am - 4:00pm
Saturday:
Closed
Sunday:
Closed
Active Ankle and Foot Care Specialist

1462 Montreal Road West Suite 316
Tucker, GA 30084

P: (404) 373-7004
F: (855) 888-4740